Shipping Information

Shipping Policy

Orders are sent using Evri

I aim to dispatch all orders, including Express Delivery within 48 business hours.

Please note, orders are not posted on weekends or bank holidays.

~ Standard | £2.75| Delivered in 2-3 business days once dispatched 

~ Express | £4.50 | Delivered in 1-2 business days once dispatched 

You will receive tracking for your order via email. Should your order be delayed or lost in transit, please inform me within 7 days of the expected delivery date. Should I not be informed within these timeframes I am unable to process a refund or replacement due to the claim timescale of my shipping provider.

Cherubs Charms are not responsible for orders being delayed or not delivered due to incorrect addresses being entered when ordering. Please check as addresses can not be changed once the order has been placed.

The free shipping on orders over £25 is not valid for Northern Ireland or some Scottish postcodes due to the postage costs being higher to send to these areas.